Shipping & Returns
We post all our items with Royal Mail 1st or 2nd Class Standard UK signed for Delivery. First class is £4 for large letter and £5 for small parcel. 2nd class is £3.50 for large letter and £4.50 for a small parcel. Please note that 1st class service can usually take 1-3 working days and 2nd class service can usually take 3-5 working days from dispatch but this is not guaranteed and can depend on location.
We will not take responsibility for orders made using an incorrect address, as a customer this is your responsibility to ensure your address is correct at the time of purchase. If we should need to claim for lost parcels with Royal Mail and you have entered the wrong or incomplete address then you will only get back the value that Royal Mail refunds.
If they do not refund, unfortunately you will not get your money back. This is purely down to you not entering your address when ordering which would be the reason why your parcel couldn’t be delivered.
All orders over £40 qualify for free 2nd class postage.